Shipping Returns

Shipping & Returns

Below you’ll find our full policy on shipping, delivery, returns and payment. If you have questions not covered here, please contact us.

Shipping Policy

  • Order processing: Orders placed via our website are processed within 2-3 business days (excluding weekends). :contentReference[oaicite:9]{index=9}
  • Carrier: All orders ship via FedEx Ground from the contiguous U.S. Alaska and Hawaii orders ship but may incur increased charges. :contentReference[oaicite:10]{index=10}
  • Shipping rates: Flat rate of \$5.99. Free shipping for orders of \$75 or more (after discounts/promotions). :contentReference[oaicite:11]{index=11}
  • International shipping: We currently only ship within the United States. :contentReference[oaicite:12]{index=12}
  • PO/APO/FPO addresses: We do not deliver to PO/APO/FPO/DPO addresses. :contentReference[oaicite:13]{index=13}

Returns Policy

If you are not completely satisfied with your purchase from our online store, you may return any item within 30 days of purchase for a full refund to your original payment method. Return shipping cost is the responsibility of the customer. :contentReference[oaicite:14]{index=14}

To initiate a return, please contact info@designerwellness.com or call 1-800-337-4463 with your order number, product description, lot number (on product), “Enjoy By” date and date of purchase. :contentReference[oaicite:15]{index=15}

All returns must be accompanied by your order number and packing slip or a copy of your order confirmation email. Returns mailed without this information may be refused and any returned shipping costs will be your responsibility. :contentReference[oaicite:16]{index=16}

If you purchased through a retailer or other website, please contact that vendor directly for return/exchange assistance. :contentReference[oaicite:17]{index=17}

Payment Information

  • We accept major credit cards: Visa, MasterCard and American Express. :contentReference[oaicite:18]{index=18}
  • Prices shown on our site are for retail orders; we currently do not offer bulk-discount pricing online. :contentReference[oaicite:19]{index=19}